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Handling Difficult Conversations Effectively: How to Discuss What Matters Most
*Sheila Heen, Lecturer on Law, Harvard School of Law; Partner, Triad Consulting Group; Co-Author, Difficult Conversations: How to Discuss What Matters Most
*Doug Stone, Lecturer on Law, Harvard School of Law; Partner, Triad Consulting Group; Co-Author, Difficult Conversations: How to Discuss What Matters Most
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